![]() NOTE:Selecting a Generic driver option from the Use menu can result in limited printer functionality.įigure : Select the name of your printer in the Use menuĬlick Add to add the printer to the list. If your printer is not listed in the Add Printer or Scanner window, make sure the printer is connected to the Mac with a USB cable, or that it is on the same wired or wireless network as your Mac.Ĭlick the Use or Print Using menu, then select the name of your printer. If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step. Once the printer is removed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step. Click the name of your printer, then click the minus sign to delete the printer. ![]() If your printer is listed, remove and re-add the printer to confirm communication and to make sure the correct driver is used. Do one of the following steps, depending on if the printer is listed or not. Then install the Printer Driver using the Apple Software UpdateĬlick the Apple menu, then click System Preferences.ĭepending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.įigure : Example of the Printers & Scanners windowĬheck if the name of your printer displays in the Printers list. Right-click or Ctrl + click the Trash icon, and then select Empty Trash. In the menu bar, click Go, click Go to Folder, type /Library/Printers, then click Go. If HP Uninstaller is not in the folder, continue to the next step.Ĭlick and drag the HP or Hewlett Packard folder to the Trash icon in the Dock. If HP Uninstaller is in the folder, double-click it, and then follow the on-screen instructions to uninstall the software. In the menu bar, click Go, click Applications, and then open the HP or Hewlett Packard folder. Wait until the warm-up period finishes and your printer is idle and silent before you proceed. The printer lights might flash, and the carriage might move. The printer might go through a warm-up period. (8) Turn on the printer, if it does not automatically turn on. (7) Reconnect the power cord to the rear of the printer. NOTE: HP recommends connecting the printer power cord directly to the wall outlet. (6) Plug the power cord back into the wall outlet. (4) Unplug the power cord from the wall outlet. (3) With the printer turned on, disconnect the power cord from the rear of the printer. (2) Wait until the printer is idle and silent before you continue. (1) Turn the printer on, if it is not already on. I suggest you start with a Printer Reset. I see that you need help reinstalling your printer A really great platform for posting all your questions and finding solutions.
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